FEATURES

Call Flow Analytics

Gain visibility into call performance to optimize workflows, improve communication, and drive better outcomes.

Cloud Fax

Modernize faxing with digital send and receive, eliminating machines and manual steps.

IVR & Call Routing

Build custom call workflows that route every call to the right team for faster responses and fewer missed needs.

Missed Call Response Tracking

Turn missed calls into meaningful connections with instant, thoughtful follow-ups.

Two-Way Texting

Convert missed calls into secure, two-way texts so teams can re-engage callers without increasing workload.

Visual Voicemail

Read, sort, and act on voicemails instantly with visual voicemail for faster follow-ups and a better experience.

AI Call Scoring

Complete visibility into every patient call to improve quality, compliance, and outcomes.

AI Call Transcripts

AI call transcripts provide complete visibility into patient conversations, reducing errors and improving follow-ups.

AI Receptionist

A 24/7 virtual assistant that answers calls, provides information, and books appointments automatically.

Missed Call Automations

AI-powered missed call automation helps you recover opportunities and improve patient responsiveness.

Opportunity Detection

Patient intent is identified, and revenue opportunities are flagged so nothing is missed.

Opportunity Tracking

Patient intent is continuously tracked to ensure every opportunity is captured.

Post-Call Task Detection

Every patient call is converted into clear next steps with automated follow-ups.

Call Source Tracking

Every call is attributed to its source and transformed into growth insights.

Campaign and Keyword Tracking

Track every call, text, and message back to its source to see what drives appointments and revenue.

Dynamic Number Insertion

Every click leads to a call, and each call is accurately matched to its campaign, so no inquiry is ever lost.

Marketing Spend Optimization

Optimize marketing spend by tracking calls, measuring conversions, and improving ROI.

After-Hours Call Transfers

Intelligently manage after-hours calls so critical patient needs are never missed.

Call Flow Management

Modernize call management with complete control and flexible call flows, without added operational burden.

Custom Phone Trees

Design custom phone trees that route every call to the correct destination with minimal effort.

Monitoring and Reporting

Get real-time insights into every call and interaction to act faster and smarter.

Time Zone Management

Route calls accurately across regions while keeping patients and teams aligned.

Google Ads Integration

Link Google Ads clicks to patient calls and appointments to see which ads drive real results.

Google Analytics Integration

Connect patient call data with Google Analytics to clearly measure marketing performance and ROI.