What is Cloud Fax for healthcare clinics?

Cloud Fax is a secure, digital fax solution for healthcare practices, enabling clinics to send, receive, and manage patient documents without paper, fax machines, or manual workflows.

How does Cloud Fax improve clinic workflow efficiency?

By centralizing fax management and automating document routing, Cloud Fax reduces processing time, eliminates manual errors, and streamlines healthcare workflows for faster patient care.

Can Cloud Fax integrate with patient records and appointment systems?

Yes. Cloud Fax links all incoming and outgoing faxes to patient records and appointment workflows, ensuring accurate tracking, seamless follow-ups, and complete documentation.

Is Cloud Fax secure and HIPAA compliant?

VoiceStack Cloud Fax uses end-to-end encryption, secure storage, and role-based access controls to ensure all patient documents remain HIPAA-compliant and protected.

Can multiple team members access and manage faxes across locations?

Yes. Cloud Fax provides a centralized inbox with shared access and staff-level controls, allowing multi-location clinics and DSOs to manage faxes efficiently and consistently.

How does Cloud Fax handle urgent or high-priority documents?

High-priority faxes are automatically flagged and routed to the right team member or department for immediate action, reducing delays in critical patient care.

Can Cloud Fax replace traditional fax machines completely?

Yes. By eliminating physical fax machines, paper, and manual workflows, Cloud Fax modernizes healthcare communication while maintaining compliance and operational efficiency.

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Cloud Fax

VoiceStack modernizes healthcare faxing by eliminating machines and manual steps, enabling teams to send and receive faxes digitally without added operational burden.

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Trusted by
1500+ Healthcare Practices

The Fax Bottleneck

Clinics still depend on faxing, but outdated machines and manual processes slow communication and create unnecessary operational friction.

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The Faxing Challenges

01.

Paper jams interrupt workflows and waste team members’ time.

02.

Faxes are easily lost or misplaced, delaying patient care.

03.

Manual scanning and filing create unnecessary administrative effort.

04.

Lack of an audit trail makes tracking and compliance difficult.

05.

Delayed referrals slow down treatment and impact patient experience.

Industry-Specific Challenges

Dental

Insurance verifications and referral documents are delayed due to manual fax handling.

Missing or misplaced faxes slow approvals and impact patient scheduling.

Physical Therapy

Referral intake relies heavily on faxed documents, creating processing bottlenecks.

Manual sorting and follow-ups delay patient onboarding and care start times.

Optometry

Prescription and authorization faxes arrive in high volumes, overwhelming team members.

Tracking and retrieving faxed documents adds administrative overhead.

Veterinary

External lab results and referral faxes are often delayed or misplaced.

Manual fax workflows slow treatment decisions and follow-ups.

The OutcomeOutdated fax processes lead to slow operations, lost documents, and unnecessary delays in patient care.

VoiceStack Cloud Fax: Built for Real Healthcare Workflows

VoiceStack enables secure cloud faxing designed for real healthcare workflows, allowing teams to send, receive, and manage faxes digitally without adding operational overhead.

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Digital Faxing

Send and receive faxes digitally without machines or paper.

Centralized Fax Inbox

Manage all incoming and outgoing faxes in one place.

Secure Storage

Store fax documents securely for easy access and compliance.

Team Access Controls

Control who can view, send, and manage faxes based on roles.

Fax to Email

Automatically deliver faxes to email for faster review and response.

Stuart McGuiggan CRO

“VoiceStack helps us prioritize calls, identifying emergencies and patients seeking specific treatments. This allowed us to follow up quickly, securing over $100,000 in treatment. The AI call transcription also supports staff training, letting us review calls, provide guidance, and improve processes, enhancing both team performance and patient care across the practice.”

How Cloud Fax Works

Cloud faxes are centralized, tracked, and securely stored.

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STEP 01

Fax Received Digitally

Incoming faxes are captured in VoiceStack’s secure cloud system.

Securely Stored

Routed to Correct Team

Reviewed and Actioned

Archived

Benefits for Healthcare Practices of All Sizes

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Operational Efficiency

Cloud fax eliminates the need for machines and paper handling.

Processing is faster with searchable digital records and automated workflows.

Team members can access and manage faxes centrally, improving overall efficiency.

Document tracking ensures no information is lost and reduces administrative errors.

Patient Experience

Referrals and communications are processed faster, reducing patient wait times.

Digital workflows minimize errors, ensuring accurate and timely care coordination.

Patients experience smoother interactions and improved follow-up.

Consistent document handling builds trust and reliability in clinic operations.

Multi-Location Groups

Shared fax access allows teams across locations to collaborate efficiently.

Centralized storage ensures all documents are available where needed.

Standardized workflows ensure consistency across all clinic locations.

Secure storage and audit trails keep clinics compliance-ready and accountable.